Frequently Asked Questions
Rolling Tea Cart
Q. Why has the Rolling Tea Cart stopped in-home catering?
The Rolling Tea Cart wants to ensure our customer and staff health and safety accordingly with local and state recommendations. For the time being, in home catering services are suspended.
Q. What is Rolling Tea Cart doing now?
The Rolling Tea Cart is providing a "Tea Party in a Box" which limits the customer's contact with our staff while still providing the tea party experience in the client's home. With a delicious selection of fine finger sandwiches, delicate desserts and of course, freshly baked homemade scones with clotted cream and jam, our Afternoon Tea Delivery makes a treat of any afternoon or lunchtime event.
Q. Is there a minimum number for a Tea Party Box?
Yes, there is a minimum of 2 for each box.
Q. What about tea cups, china, cutlery, and glassware?
Rolling Tea Cart provides premium paper plates, napkins and plastic silverware of a fork, knife and spoon.
Q. Do you provide tables and chairs, etc.?
No, we do not provide tables and chairs or set up. Rental companies will set up and take down their equipment as part of their rental fee.
Q. Do you provide gluten free or vegan party boxes?
Unfortunately, we are unable to cater for: gluten free, vegan, nut-free, peanut-free, combination of dairy & gluten-free, combination of vegan & gluten-free and Coeliacs.
Q. When is payment due for the Party Boxes?
Once the date has been confirmed by Rolling Tea Cart, an invoice will be generated which must be paid prior to delivery.
Q. Do I receive confirmation that my Tea Box was delivered if I have ordered it for someone else?
You will receive an email (with photo) confirming the delivery.
Q. Do you charge sales tax?
Yes, we charge sales tax dependent on the location of the event (county) within Ohio. If the client has tax exempt status, we will need a copy of the exemption certificate.
Q. Is the gratuity included?
No, we do not charge a gratuity charge since we are not providing in-home catering.
Q. Is there a delivery charge?
There is a delivery charge of $5 within 15 miles of Shaker Heights, Ohio. Charge will increase dependent on distance from Shaker Heights.